The Workforce Innovation and Opportunity Act

Common Questions

Q: What is the Workforce Innovation and Opportunity Act (WIOA) program?

A.  WIOA is a Federally funded program designed to help our customers get back into the work force by providing:

  • Assistance with job searches

    • Resume creation or revision
    • Funding to assist with the training necessary to fill a skills gap and to make job seekers more marketable to prospective employers.

Q: Who does it help?

A: Individuals qualify for WIA programs if they fit one or more of the following criteria:

  1. Workers who have been terminated or laid off from their job
  2. Those who are, by definition, “economically disadvantaged” These customers have a gross family income below the livable wage guidelines determined by the Department of Labor
  3. Youth — both in school and out of school (under 24 years of age)


Q: What are the steps to receiving assistance?

A. The first step is to call 207-561-4050 and ask to speak to an EMDC Career Advisor.

Q: What should an applicant bring to an appointment?

A: A list of required documents is included in the application packet. It’s also available by calling 561-4050.


Q: How long after an application is completed will an applicant hear whether or not they can receive help?

A:  Provided all necessary documentation accompanies the completed application, a Career Advisor will contact the prospective customer within two weeks. It is the applicant’s responsibility to provide any missing documentation to complete the application process.


In Penobscot, Piscataquis and Hancock counties the Workforce Innovation and Opportunities Act program operates through a partnership of the Tri-County Workforce Investment Board and Eastern Maine Development Corporation.The Tri-County Workforce Investment Board is a local organization dedicated to bringing together employers and employees in Penobscot, Hancock, and Piscataquis counties to promote a healthy economy in the region.  We seek to provide employees with access to sustainable employment, training and educational opportunities and to provide employers with a skilled workforce.


This workforce solution was funded by a grant awarded by the U.S. Department of Labors' Employment and Training Administration. The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This solution is copyrighted by the institution that created it. Internal use by an organization and/or personal use by an individual for non-commercial purposes is permissible. All other uses require the prior authorization of the copyright owner.