Careers

Position Summary

The Chief Financial Officer (CFO) is responsible for managing the financial operations of the organization, ensuring the organization’s financial health and sustainability. This senior leadership role leads the accounting team while interacting with program managers to direct all aspects of financial operations, including accounting, budgeting, forecasting, financial analysis, and regulatory compliance. The CFO works closely with the CEO and Board of Directors to develop and implement financial strategies aligned with the organization’s mission and long-term goals.

Essential Functions

• Develop and implement financial strategies that support the organization’s mission and goals
• Manage and oversee all financial operations, including accounting, budgeting, forecasting and financial
• Ensure the accuracy and completeness of financial records, including the general ledger, accounts payable and receivables, payroll, and other financial systems.
• Maintain compliance with all financial reporting and regulatory requirements, including tax filings, audits and other reporting requirements.
• Manage relationships with external partners, including banks, auditors, and other financial service providers.
• Lead the annual budgeting process in collaboration with program managers to ensure realistic, mission-aligned budgets.
• Develop and maintain financial forecasting models that support long-term financial planning and data-driven decision-making.
• Prepare and present timely financial reports to the CEO and Board of Directors.
• Collaborate with leadership to establish and refine financial policies and procedures aligned with strategic priorities.
• Represent the organization at internal and external events and meetings, providing financial guidance and support as needed.

Job Requirements

• Strong working knowledge of accounting practices and theory, grants management, and fund accounting.
• Proficiency with accounting and grants management software, office productivity tools, spreadsheets, and databases.
• Ability to: be exact or highly accurate; to meet strict deadlines; to work with others in a group or team; and to work with external customers or the public.
• Regular in-person, virtual, and telephone communication and collaboration required.
• Ability to maintain EMDC financial and employee information confidentiality.
• Ability to work with limited supervision.

Education/Experience

• Bachelor’s degree in Accounting, Finance, or a related field required; CPA or MBA strongly preferred.
• Minimum of 10 years of progressively responsible financial management experience, with at least 5 years in a nonprofit setting.
• Proven record of successful financial management, including experience developing and implementing financial strategies, managing budgets, and overseeing financial reporting and compliance.
• Strong interpersonal and team leadership skills; commitment to mentoring and cross-functional collaboration.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

Reporting to the COO, the Human Resources Specialist is responsible for the day-to-day operations of the human resources department at EMDC. This role supports a full range of HR functions including recruitment, benefits administration, employee relations, compliance, and performance review management. The ideal candidate will be dependable, organized, and approachable, with enthusiasm for cultivating talent and improving workplace culture. A solid foundation in HR principles and practices is essential.

Essential Functions

• Interpret and communicate personnel policies and procedures to employees.
• Manage all aspects of benefits administration, including enrollment, changes, and annual evaluations for cost-effectiveness. Requires proficient knowledge of employee health benefit processes.
• Conduct compensation and benefits reviews to ensure internal equity and external competitiveness; process changes to staffing assignments and compensation.
• Lead recruitment efforts for all exempt, non-exempt, intern, and temporary positions; develop job descriptions, post job advertisements, screen applicants, and conduct interviews.
• Conduct exit interviews; analyze trends and provide recommendations for process improvement and succession planning.
• Respond to employee relations issues, including complaints, harassment allegations, and civil rights concerns.
• Facilitate onboarding and ongoing professional development, including new hire orientation and staff training.
• Provide performance management support to supervisors and team leaders, including coaching, discipline, and career development; maintain and update the performance evaluation program.
• Maintain up-to-date knowledge of employment laws and ensure compliance with relevant regulations.

Position Competencies

• Communication: Effectively conveys information verbally and in writing; actively listens and encourages open dialogue.
• Judgment and Decision-Making: Gathers data, analyzes problems, and makes informed, timely decisions.
• Leadership: Guides others through change, builds consensus, and demonstrates resilience and accountability.
• Conflict Management: Proactively addresses and resolves conflicts with professionalism and tact.
• Performance Management: Applies consistent standards and provides constructive feedback for improvement.
• Planning: Sets realistic goals, aligns plans with organizational objectives, and efficiently manages time and resources.
• Strategic Thinking: Understands industry trends, anticipates change, and aligns departmental goals with the organization’s mission.
• Vision and Values: Acts in alignment with EMDC’s mission and communicates the organization’s vision with enthusiasm.

Core Competencies

• Technology Proficiency: Skilled in standard office software and adaptable to new systems; uses technology to improve efficiency.
• Dependability: Meets commitments, works independently, maintains focus under pressure, and ensures punctuality.
• Ethics and Integrity: Demonstrates honesty, accountability, and discretion; maintains confidentiality and supports EMDC’s values.
• Team Collaboration: Fosters a positive team environment; values diverse perspectives and contributes to collective goals.

Education and Experience

• Bachelor’s degree in human resources management preferred; though candidates with significant related experience will be considered.
• Minimum of five (5) years of experience as an HR Generalist, preferably in a nonprofit organization with 50+ employees.
• Proficient knowledge of employee health benefit processes is required.
• Thorough knowledge of State and Federal labor laws required.
• Professional in Human Resources (PHR) certification preferred.

Working Conditions

• Standard office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours may be required for exempt-level responsibilities.
• Work is primarily performed in a professional office environment.
• Regularly required to sit, communicate, and use a keyboard; frequently stands and walks; may occasionally lift and move up to 20 pounds.
• Close vision and the ability to adjust focus are necessary.
• Occasional local travel required; must have reliable transportation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Disclaimer

This job description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties and responsibilities. EMDC reserves the right to modify or assign other duties as necessary.

Position Summary

Workforce Support Specialist will primarily work in concert with EMDC Workforce Services team members and community partners under the direction/supervision of the Director of Workforce Services. They will assist individuals impacted by employment barriers, Opioid Use Disorder (OUD) or who have been justice involved connect with education, training and employment. Workforce Support Specialists offer encouragement and emotional support, facilitate connections to information, and provide a supportive role in assisting with referrals to community resources. In addition, Workforce Support Specialists will help those impacted in accessing other needed resources, such as shelter, food and transportation–necessary to reintegrate into life, work and community.

Essential Functions

• Coordinate and conduct outreach and information sessions to expand awareness of funding opportunities and access to employment and training services.

• Conduct presentations to inform potential participants of services and procedures.
• Provide support to help participants stay engaged in their employment and training plan and meeting individual goals and objectives including transition to employment.
• Establish and maintain contact with each participant to assess his/her situation and determine need for retraining, job readiness or placement, or other support services.
• Assist service provider case managers, navigators and others with client follow up, group workshops and other grant-related activities.
• Assist participants in their job search by providing job readiness activities: resume development, interviewing preparation, employer research and job seeker support groups.
• Maintain scheduled hours at Career Centers in each region and Community Partner locations including recovery centers, drug treatment courts, recovery residences, county jails and Maine corrections facilities, educational institutions, community action program sites and adult education locations.
• Participate in ongoing training activities specific to the project and the work of Peer Connector/relief worker.
• Establish and maintain close reciprocal relationships with designated partner agencies and organizations to encourage referrals, assist with eligibility documentation and support participant progress.
• Report activities, compile data and outline progress in the format provided by project oversight personnel, and attend community and other meetings as needed to provide outreach, education or referral.
• May perform initial interviews with applicants to gather eligibility information. Help participants understand the rules/regulations and navigation of the workforce services system.
• Advocate for participants to help resolve obstacles to retraining and job placement services.
• Communicate with supervisors or other program service staff about individual participant worker’s needs, concerns, progress, or challenges in accessing services.
• Perform tasks and duties, worker outreach and advocacy activities assigned and approved by project oversight personnel to fulfill the goals of peer support project and meet the readjustment and reemployment needs of participants.

Job Requirements

High school diploma or equivalent required. Some college preferred. Is receiving or has received services and/or supports related to employment barriers, OUD, justice involvement, and is willing to self-identify on this basis with peers and in the community. May be receiving or has received services and supports related to a history of substance use, is in active recovery, and willing to self-identify on this basis with peers and in the community.

Core Competencies

• Computer skills: Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.
• Customer service: Handles customer/client questions and complaints, communicates with customers/clients, handles service problems politely and efficiently, always available for customers/clients, follows procedure to solve customer/client problems, understands company products and services, maintains pleasant and professional image.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
• Personal Organization: Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
• Productivity: Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The Workforce Development Specialist will be responsible for outreach with potential employers to identify their workforce needs and identify job placement and career opportunities for Workforce customers. The Specialist will coordinate these visits and ensure that all employment leads are followed up on. This position is also responsible for developing On-The-Job Training (“OJT”) and Work Experience opportunities, as well as serve as Career Advisors assisting customers with career exploration, mock interviewing, resume and cover letter reviews, and job placement possibilities. The Workforce Development Specialist will also provide direct delivery of services to customers from application through job placement and follow-up. As an advisor the Workforce Development Specialist will work with customers to develop and execute employment and training plans, utilizing appropriate resources and support services per program guidelines.

Essential Functions

• Serves clients, partners, and government agencies in an honest, professional, ethical, effective, and efficient manner as a representative of EMDC.
• Develops relationships with employers in the Tri-County area.
• Markets all workforce resources available to employers, including OJT, Work Experience, and Apprenticeship.
• Develop employment leads and opportunities for workforce customers.
• Maintain database of potential employers.
• Maintain awareness and documentation of labor market information, relevant legislation and policy, and best practices in the field.
• Builds partnerships and maintains relationships with related educational institutions and community or government agencies.
• Completes intake applications and evaluates employment potential of applicants, provides employment-focused career advising services to enrolled customers, makes enrollment decisions in consultation with management.
• Administers career plans for customers, including financial planning/projections support services or training, and reconciling essential needs.
• Strategizes recruitment of quality enrollments; assists customers and evaluates systems to ensure that training, employment, education, and program performance goals are being met.
• Delivers, coordinates, and facilitates youth programming, including work readiness and other group program cohorts.
• Facilitates group presentations; leads large and small groups, informational sessions, focus groups, or other special events.
• Develops work experiences and work sites for students and cultivates employer relationships; creates partnerships with local colleges and universities, adult education, DHHS, Vocational Rehab, and high schools; participates in community meetings.
• Maintains excellent documentation and attention to detail; utilizes Maine Job Link to record and capture required data for programming and monitoring need.

Job Requirements

• Excellent communication skills, both written and verbal.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to work well with customers, co-workers, and supervisor.
• Understanding of Workforce Investment Act and successor programs.
• Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
• Valid driver’s license required with regular access to own reliable vehicle.
• Ability and willingness to provide services in locations outside the offices in collaboration with partners and community organizations.
• Regular attendance required.

Core Competencies

• Computer skills: Skilled in the use of computers, adapt to new technology, learns new programs quickly, uses computers to improve productivity.
• Customer service: Handles customer questions and complaints, communicates effectively, handles service problems politely and efficiently, maintains availability, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
• Listening Skills: Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.
• Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
• Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education/Experience

• A degree in education, social work, human services, public administration or other related field preferred. Prior experience working with small businesses preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The Business, Project and Outreach Coordinator is responsible for building and fostering relationships with referral sources, community partners, educational institutions, government agencies, and employers through direct outreach and follow-up. The position acts as a liaison to promote and advocate for the employment needs of individuals and the workforce needs of employers throughout the EMDC workforce program region assigned. Position assists with coordination and delivery of informational sessions, focus groups, Rapid Response sessions, and other special events.  The position advises community partners and employers of available education and training services by coordinating partner meetings, developing presentations, promotional materials, and other external communications.

The position works with employer and community partners in the development and/or organization of employer and industry focused projects.  The position acts as a team leader directing staff on all project needs, serves as the point person for cohort & project customer referrals, prescreens candidates for eligibility and suitability, coordinates registrations and enrollments, and tracks progress.  The Business, Project and Outreach Coordinator is responsible for working directly with staff to create On-The-Job Training (“OJT”), Work Experience, and Apprenticeship opportunities for enrolled customers and to encourage employer registration in the Maine JobLink system. Position provides outreach, employer contact, and project information for EMDC Workforce reports.

Essential Functions

Outreach

1. Works with the Directors of Workforce Services to design and implement outreach plans and activities in the EMDC Workforce region.
2. Creates and sustains referral and service delivery relationships with programs, community partners, educational facilities, government agencies, and employers through direct outreach and follow-up.
3. Acts as a liaison to advocate for the employment needs of individuals and the workforce needs of employers creating opportunities between these groups.
4. Participates in community meetings, informational sessions, group presentations, and special events to inform the community and employers of workforce services.
5. Creates promotional materials and external communications to market available education and training services for job seekers and employers.
6. Evaluates the effectiveness of outreach efforts to ensure that workforce services are meeting customer needs and expectations.
7. Is familiar with community resources and connects employers and job seekers as appropriate.

Business

1. Works with The Directors of Workforce Services and other staff on employer outreach and follow-up to identify business training and workforce needs as well as job placement and career opportunities for workforce customers.

2. Collects and analyzes information on employer needs and skill requirements and shares the data/findings with EMDC workforce staff.
3. Markets all workforce resources available to employers through promotional materials and events.
4. Works directly with staff to create On-The-Job Training (“OJT”), Work Experience, Apprenticeship opportunities and employment leads for enrolled customers.
5. Maintains contact with employer partners to evaluate the effectiveness of outreach efforts and ensure that workforce services are meeting needs and expectations.
6. Encourages and promotes employer registration in the Maine JobLink system.
7. Knowledgeable of both customized and incumbent worker training services and can utilize as appropriate.
8. Maintains awareness and documentation of labor market information, relevant legislation and policy, and best practices in the field.

Project Coordination

1. Works with employer and community partners to develop and/or organize employer and industry focused training projects. Assists with all aspects from recruitment to placement.
2. Acts as a team leader informing staff and referral partners on all applicant requirements, dates, materials, costs, and credentials.
3. Serves as the point person for customer referrals and prescreens candidates for eligibility and suitability.
4. Coordinates staff in the completion of registrations and enrollments arranging group sessions when necessary.
5. Monitors participant progress, informs staff of developments, and distributes completed credentials.
6. Acts as a partner liaison to address changes and resolve areas of concern.

• Assists with training new staff on outreach, business services, and projects and is fully capable of using the workforce database.
• Provides information on outreach, business contacts, and projects for EMDC Workforce Services reports
• Serves clients, partners, and government agencies in an honest, professional, ethical, effective and efficient manner as a representative of EMDC.

Job Requirements

• Excellent communication skills, both written and verbal.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to work well with customers, community partners, co-workers, and supervisor.
• Understanding of Workforce Investment and Opportunity Act and successor programs.
• Ability to deliver presentations and facilitate conversations with groups of customers and businesses.
• Valid driver’s license required with regular access to own reliable vehicle.
• Understanding of the local labor market including opportunities, pay structures and application requirements.

Core Competencies

• Computer skills – Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.
• Customer service – Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
• Listening Skills: Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.
• Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
• Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.
• Decision Making/Judgment – Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.
• Budget – tracks costs and contributes to budget planning.
• Strategic Thinking –Aware of the long-term vision, balances short and long-term goals, keeps work aligned with overall goals, understands the market and watches for change, understands the industry and the competition, adjusts to changes in strategic plans.
• Vision and Values – Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.

Education/Experience

A degree in education, social work, human services, public administration preferred or 3+ years in other related experience. Experience working with businesses preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.