Maine PTAC Maine DBE

Careers

Our employee’s skill sets and backgrounds create a diverse team that shares a common goal of fostering collaboration and promoting economic development. EMDC is committed to providing excellent service for over 50 years, we offer rewarding employment opportunities across Eastern Maine.

Current Opportunities

Director of Workforce Services

Bangor, Maine

full time

Date: 2021
Position Title: Director of Workforce Services
Division: Workforce Development
Level: Level 3- Senior Staff
FLSA Status: Exempt
Reports To: Senior Director of Workforce
Primary Office: Bangor, Maine

Position Summary
The Director of Workforce Services will provide professional management for the design, implementation and improvement of the systems and structures used to provide adult, youth and dislocated worker clients with necessary tools to achieve their employment goals. The Director is responsible for professional standards and measures for team, as well as leadership.

Essential Functions

Provides assessment tools for services.
Provides staff supervision to the 4 county region
Performs personnel related functions including recruitment and selection, performance coaching and evaluation, training, staff development, motivation, communication and building shared vision.
Evaluates the employment potential of clients.
Analyzes activities to improve services to clients.
Works with all staff to meet goals of the department.
Evaluates, expands, improves and develops programs and services of the department consistent with the mission of EMDC and the goals and objectives of the clients served including but not limiting to outreach, visibility and community partnership building.
Work with staff to identify employer needs and training opportunities
Serve clients, partners, and government agencies in an honest, professional, effective and efficient manner as a representative of EMDC.
Assist clients and evaluate systems to ensure training and performance goals are being met.
Support and further the EMDC mission while protecting the individual identities of the clients being served.

Job Requirements

Excellent communication skills both written and verbal.
Ability to develop and implement effective client support systems.
Possess strong organizational skills and ability to meet deadlines.
Ability to work well with clients, co-workers, and supervisor.
Understanding of Workforce Investment Act programs.
Knowledge of adult learning theory and practice.
Advanced knowledge of skills assessment.
Knowledge of community and human services agencies and resources.
Experience with career and life skills development.
Ability to work with disadvantaged population.
Ability to meet goals in fast-paced environment.
Valid driver’s license required with regular access to own vehicle.
Regular attendance required.

Core Competencies

Computer skills – Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.
Customer service – Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

Budget costs and controls – Plans for and uses resources efficiently, always looks for ways to reduce costs, creates accurate and realistic budgets, tracks and adjusts budgets, contributes to budget planning.
Communication – Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others. Listens attentively to others, asks clarifying questions, stays open to other viewpoints, manages distractions and interruptions.
Decision Making/Judgment – Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.
Leadership – Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others
Managing Conflict – Listens well, diffuses conflict before it starts, finds causes of and solutions to problems, handles difficult people
Managing Performance – Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.
Strategic Thinking/Management – Creates and communicates a long-term vision, balances short and long term goals, keeps own and team’s work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans.
Vision and Values – Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.

Education/Experience
A degree in education, social work, human services, public administration or other related field. A minimum of 8 years’ experience in employment and training, assessment, statistics and analysis, counseling or related field.

Working Conditions
General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Submit Resume & Cover Letter

Workforce Development Specialist

Dover-Foxcroft, Maine

full time

Date: April 2021
Position Title: Workforce Development Specialist
Division: Workforce & Economic Development
Level: Level 4-Program Specialist
FLSA Status: Non-exempt
Reports to: Assistant Director of Workforce Services
Primary Office: This position has offices available at the Career Center in Bangor and Penquis Higher Education Center (PHEC) in Dover-Foxcroft. The Workforce Services department is working in a hybrid office setting, with at home office hours during the COVID-19 pandemic.

Position Summary
The Workforce Development Specialist will be responsible for outreach with potential employers, identify their workforce needs, and identify job placement and career opportunities for Workforce customers. The Specialist will coordinate these visits and ensure that all employment leads are followed up on. This position is also responsible for developing On-The-Job Training (“OJT”) and Work Experience opportunities, as well as serve as Career Advisors assisting customers with career exploration, mock interviewing, resume and cover letter reviews, and job placement possibilities. The Workforce Development Specialist will also provide direct delivery of services to customers from application through job placement and follow-up. In the role as an advisor the Workforce Development Specialist will work with customers to develop and execute employment and training plans, utilizing appropriate resources and support services per program guidelines.

Essential Functions

Job Requirements

Excellent communication skills, both written and verbal.
Strong organizational skills and ability to meet deadlines in a fast-paced environment.
Ability to work well with customers, co-workers, and supervisor.
Understanding of Workforce Investment Act and successor programs.
Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
Valid driver’s license required with regular access to own reliable vehicle.
Regular attendance required.

Core Competencies

Computer skills: Skilled in the use of computers, adapt to new technology, learns new programs quickly, uses computers to improve productivity.
Customer service: Handles customer questions and complaints, communicates effectively, handles service problems politely and efficiently, maintains availability, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Listening Skills: Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.
Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education/Experience
A degree in education, social work, human services, public administration or other related field required. Prior experience working with small businesses preferred.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must be able to travel to different locations and provide own transportation.

Disclaimer
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Submit Resume & Cover Letter

Workforce Development Specialist

Ellsworth, Maine

full time

Date: April 2021
Position Title: Workforce Development Specialist
Division: Workforce & Economic Development
Level: Level 4-Program Specialist
FLSA Status: Non-exempt
Reports to: Director of Workforce Services
Primary Office: Office space available in Machias and/or Ellsworth, ME

Essential Functions

Job Requirements

Excellent communication skills, both written and verbal.
Demonstrated background working within, or as a partner, with the regional healthcare sector or technical or administrative healthcare positions.
Strong organizational skills and ability to meet deadlines in a fast-paced environment.
Ability to work well with customers, co-workers, and supervisor.
Understanding of Workforce Investment Act and successor programs.
Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
Valid driver’s license required with regular access to own reliable vehicle.
Regular attendance required.

Core Competencies

Computer skills: Skilled in the use of computers, adapt to new technology, learns new programs quickly, uses computers to improve productivity.
Customer service: Handles customer questions and complaints, communicates effectively, handles service problems politely and efficiently, maintains availability, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Listening Skills: Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.
Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education/Experience

A degree in education, social work, human services, public administration or other related field required. Prior experience working with small businesses preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

Disclaimer
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Submit Resume & Cover Letter

Workforce Development Specialist

Hinckley, Maine

full time

Position Summary

The Workforce Development Specialist will be responsible for outreach with potential employers, identify their workforce needs, and identify job placement and career opportunities for Workforce customers. The Specialist will coordinate these visits and ensure that all employment leads are followed up on. This position is also responsible for developing On-The-Job Training (“OJT”) and Work Experience opportunities, as well as serve as Career Advisors assisting customers with career exploration, mock interviewing, resume and cover letter reviews, and job placement possibilities. The Workforce Development Specialist will also provide direct delivery of services to customers from application through job placement and follow-up. In the role as an advisor the Workforce Development Specialist will work with customers to develop and execute employment and training plans, utilizing appropriate resources and support services per program guidelines.

Essential Functions

Job Requirements

Excellent communication skills, both written and verbal.
Demonstrated background working within, or as a partner, with the regional healthcare sector or technical or administrative healthcare positions.
Strong organizational skills and ability to meet deadlines in a fast-paced environment.
Ability to work well with customers, co-workers, and supervisor.
Understanding of Workforce Investment Act and successor programs.
Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
Valid driver’s license required with regular access to own reliable vehicle.
Regular attendance required.

Core Competencies

Computer skills: Skilled in the use of computers, adapt to new technology, learns new programs quickly, uses computers to improve productivity.
Customer service: Handles customer questions and complaints, communicates effectively, handles service problems politely and efficiently, maintains availability, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Listening Skills: Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.
Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education/Experience

A degree in education, social work, human services, public administration or other related field required. Prior experience working with small businesses preferred.

Working Conditions

Disclaimer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Submit Resume & Cover Letter

Peer Navigator (3 Positions Available)

Lewiston, Maine

full time

Date: 2021
Position Title: Peer Navigator – COVID-19 DWG
Division: Workforce
Level: Level 5- Program Staff
FLSA Status: Non-exempt
Reports To: Director of Workforce Services
Primary Office: Lewiston

Position Summary

Peer Navigators will primarily work in concert with EMDC Workforce Services team members and community partners under the direction/supervision of the Director of Workforce Services. They will work closely with eligible, target populations under U.S. Department of Labor funded programming to conduct program outreach, provide client services and link clients to necessary supports. Peer Navigators offer encouragement and emotional support, facilitate connections to information, and provide a supportive role in assisting with referrals to community resources. In addition, Peer Navigators will help those impacted by COVID-19 in accessing other needed resources, such as shelter, food and transportation – necessary to reintegrate into life, work and community. Position is for a maximum of 12 months.

Essential Functions

Coordinate and conduct outreach and information sessions to expand awareness of the project and broaden access to employment and training services.

Conduct presentations to inform potential participants of services and procedures.
Establish and maintain contact with each participant to assess his/her situation and determine need for support services.
Assist service provider case managers, and others with client follow up, group workshops and other grant-related activities.
Participate in ongoing training activities specific to the project and the work of Peer Navigators
Establish and maintain close reciprocal relationships with designated partner agencies and organizations to encourage referrals, assist with eligibility documentation and support participant progress.
Report activities, compile data and outline progress in the format provided by project oversight personnel, and attend community and other meetings as needed to provide outreach, education or referral.
May perform initial interviews with applicants to gather eligibility information. Help participants understand the rules/regulations and navigation of the workforce services system.
Perform tasks and duties, worker outreach and advocacy activities assigned and approved by project oversight personnel to fulfill the goals of peer support project and meet the readjustment and reemployment needs of participants.

Job Requirements

High school diploma or equivalent required. Some college preferred. Is receiving or has received services and/or supports related to dislocation or long term unemployment.

Core Competencies

Computer skills: Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.
Customer service: Handles customer/client questions and complaints, communicates with customers/clients, handles service problems politely and efficiently, always available for customers/clients, follows procedure to solve customer/client problems, understands company products and services, maintains pleasant and professional image.
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
Personal Organization: Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
Productivity: Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

Working Conditions

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Submit Resume & Cover Letter

Disclaimer: Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

Employee Benefits

We offer a competitive and comprehensive benefits package, including:

Health Insurance: A choice of health, dental and vision insurance plans.
Time Off: Paid time off for four weeks to eligible employees. After five and 10+ years of service, additional time can be earned. Bereavement, Military, and Jury Duty Leave is also available. EMDC recognizes 11 paid holidays.
Short-Term and Long-Term Disability: Long-term and short-term disability insurance for all employees at no cost.
401(k) Retirement Plan: All employees are offered retirement plans. After one year of employment, EMDC offers matching of up to 3%.
Life Insurance: Insurance at 2x’s each employee’s salary up to $250K at no cost to . We also offer the ability to purchase additional life insurance coverage for employees and dependents. Supplemental insurances are also available, as well as other discounts and benefits with vendors just for being our employee!