Careers

Position Summary

We are looking for an insightful, detail-oriented analyst to work with our exciting Maine APEX team as they collect and review data and use findings to identify trends and help develop strategies. The analyst will use creativity and technical skills to mine, review, validate, protect, and store data, locate data sources, identify trends, patterns, and anomalies. They will also create reports and presentations and summarize complex information.

To be successful in this position, you should be capable of taking complex data and extracting valuable insights from it, in order to find trends and solve problems. You should be analytical, collaborative, communicative, and detail-oriented. We welcome candidates with relevant work experience, but this is an equally good position for a recent graduate with the right skill set.

Analyst Requirements

The analyst must demonstrate professionalism, have high energy, be enthusiastic, be highly motivated, value teamwork, and have problem-solving skills. They must be able to recognize patterns and trends in data sets and present information that can be used to solve problems and support the development of strategies. They need strong organization, critical thinking, and problem-solving skills. The analyst must have exceptional presentation, research, and verbal and written communication skills, with the ability to summarize and explain complex information to others.

Essential Functions

• Collecting and analyzing data to identify trends, patterns, anomalies, and other helpful information.
• Identifying and validating new data sources.
• Creating reports and presentations to summarize findings
• Acquire data from primary or secondary data sources and maintain databases
• Identify, analyze, and interpret trends or patterns in complex data sets
• Identify deficiencies in existing data sets and recommend approaches to address them
• Support team efforts to use data to solve problems and develop approaches and strategies
• Other duties as assigned

Skill Set/Abilities

• Excellent oral and written communication skills including the ability to present technical information and concepts clearly and effectively to a range of audiences.
• Critical thinking, and problem-solving skills
• Ability to handle multiple tasks and stay focused.
• Willing to learn new things, collaborate with others, and take initiative.
• Ability to work with limited supervision, to organize and execute work assignments in a thorough and timely manner, to work under time pressures and be able to keep several activities in progress at the same time.
• Ability to contribute to a team effort, including working with subcontractors, interns, or other parties as needed.

Core Competencies

• Computer skills: Proficiency with computers, especially MS Office and analytics and/or database software. Able to adapt to new technology, learn new programs quickly, use computers to improve productivity.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Education/Experience

• Bachelor’s Degree or equivalent in Mathematics, Finance/Economics, Computer Science, Information Management, Statistics or related field.
• Experience as a Data Analyst or Business Data Analyst is desirable, but not required.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must be able to travel to different locations and provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Eastern Maine Development Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

Position Summary

The Business Specialist – Domestic Trade is a member of EMDC’s exciting Maine APEX Accelerator team. This position is responsible for providing counseling, training, and technical assistance to Maine businesses, assisting them with identifying and obtaining markets for goods and services across the United States, or increasing sales to existing markets.

This is a position for high energy, self-starters that genuinely enjoy problem-solving, teaching and working with people and businesses It requires a sharp mind, a willingness to learn new things, and then teach those new topics to business owners. We train and advise businesses and help them to grow and succeed. We welcome candidates with experience working with small business clients who possess a strong interest and aptitude for learning, but this is an equally good position for a recent graduate with the right skill set.

Specific responsibilities include: one-on-one counseling and training with business clients; review/analysis of internal and client data; and support for team development of approaches to increase client sales. This position requires strong client counseling and problem-solving skills and the ability to build professional relationships. You must genuinely enjoy talking with and helping people to be successful in this role.

Essential Functions

• Build relationships with businesses and help them build capacity for domestic sales
• Assist efforts to collect, refine and evaluate industry and client data
• Support team efforts to evaluate barriers to and opportunities for increased domestic sales
• Support team efforts to recommend and develop training and technical assistance to help businesses overcome barriers or take advantage of opportunities to increase sales domestically
• Present and train on problems and solutions to individuals and small groups, including workshops and webinars
• Prepare and update reports, plans, and other documents as directed.
• Keep accurate records of counseling activities and client progress
• Other tasks as assigned

Skill Set/Abilities

• Excellent oral and written communication skills including the ability to present technical information and concepts clearly and effectively to a range of audiences.
• Critical thinking, and problem-solving skills
• Ability to handle multiple tasks and stay focused.
• Willing to learn new things, collaborate with others, and take initiative.
• Ability to work with limited supervision, to organize and execute work assignments in a thorough and timely manner, to work under time pressures and be able to keep several activities in progress at the same time.
• Ability to contribute to a team effort, including working with subcontractors, interns, or other parties as needed.
• Willingness and ability to travel and to attend in-state meetings, with possible occasional travel out of state

Core Competencies

• Computer skills: Proficiency with computers, especially MS Office and analytics and/or database software. Able to adapt to new technology, learn new programs quickly, use computers to improve productivity.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Education/Experience

Bachelor’s Degree or equivalent, preferably in business, economics or related field is required. Knowledge of the concepts, theories, principles, and practices of business and business development is preferred. Experience training or advising individuals/businesses or experience working with small business clients in a legal, financial, or educational setting is desirable, but not required.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. The employee must travel to different locations and must be able to provide own local transportation.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Eastern Maine Development Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

Position Summary

The Program Assistant will join a dynamic organization and team that assists people, communities and businesses throughout the state. We train and counsel businesses on how to sell their goods and services to the government, so you would be helping to grow the Maine economy. And as part of a national program, you will get to meet and interact with colleagues all over the country.

The APEX Program Assistant supports the APEX Director and procurement counselors with day-to-day activities, including: workshop/webinar planning and preparation, newsletter support, social media coordination, Bid Match posting, Matchmaker Event organization and implementation, preparation and presentation of data and reports, and design and development of marketing materials.

Job Requirements

Requires strong, professional communication skills in person, on the phone, and through email; requires organizational skills to ensure successful coordination of events and conferences. Requires face-to-face discussions with individuals or teams; Requires being exact or highly accurate; Requires meeting strict deadlines; Requires significant coordinating with others in accomplishing work activities; Requires work with others in a group or team; Requires ability to work with limited supervision; Requires working indoors in environmentally controlled conditions.

Technical skills include: creating/managing Zoom meetings; maintaining social media accounts (Facebook, twitter, and LinkedIn); creation of reports and presentations, including manipulation of data from databases; creation of newsletters and announcements via Constant Contact.

General Representative Duties and Responsibilities

• Assists in Maine APEX training workshop administration and implementation, both virtual and in-person. Virtual events are conducted primarily through Zoom.
• Supports development of monthly Maine APEX newsletter and other materials, physical and virtual.
• Maintains Maine APEX’s social media accounts (Facebook, twitter, and LinkedIn), creating regular content and engaging with followers on each platform.
• Interacts with Maine APEX clients to field questions and direct them to appropriate staff.
• Supports the APEX Director and team in setting up, administering, and conducting regional Matchmaker events.
• Maintains relevant training, facility and match logs
• Updates Maine APEX Constant Contact databases
• Maintains selected APEX files – both hardcopy and electronic, and updates client information as required.
• Performs internet searches of awards to Maine PTAC clients and updates client records accordingly.
• Maintains calendars of events in interest to APEX
• General administrative activities in support of the Maine APEX program

Core Competencies

• Computer skills – Skilled in the use of computers, adapts to new technology, learns new programs quickly, and uses computers to improve productivity.
• Customer service – Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, and maintains pleasant and professional image.
• Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
• Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, and welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Adaptability/Flexibility – Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
• Initiative – Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, and practices self-development.
• Interpersonal Skills – Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism.
• Personal Organization – Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
• Productivity – Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Quality – Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, and owns/acts on quality problems.

Education/Experience

High School Diploma with related work experience required. Associate’s Degree or business training certificate preferred. Strong working knowledge of Microsoft Office Suite required. Experience in planning and conducting Zoom meetings and/or webinars preferred. Strong organizational skills and the ability to meet deadlines in a fast-paced office environment required. Superior customer service skills a must. Demonstrated history of being dependable and timely with attendance required. Valid driver’s license and access to own reliable vehicle required.

Working Conditions

Work is generally performed in an indoor, professional office environment. While not frequent, the employee must be willing and able to travel locally and to attend in-state meetings, with possible occasional travel out of state.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The position of Program Manager is responsible for delivering program management, facilitation, and technical assistance to communities, businesses and individuals who launched businesses after 01/01/2020 and have experienced negative impacts from the pandemic.  The Program Manager will oversee activities and contributions from the Spoke partners, leading to the successful completion and delivery of outcomes described in the program application and contract.  The Program Manager will join an organization that focuses on communication, integration with other EMDC programs, and outcomes.

EMDC delivers high-quality and impactful economic, community, business and workforce development services to municipalities, employers and individuals throughout the northeastern region of Maine. Services include small business impact lending to support job retention and boost the region’s economic vitality, business technical assistance, land use and transportation planning, government contracting technical assistance, broadband, and climate resiliency services. Our work is framed by building partnership and collaboration.

The Eastern Maine Economic Recovery Implementation Hub program is designed to support communities in Aroostook, Washington, Hancock, Piscataquis, and Penobscot counties to mitigate adverse economic impacts as a result of the COVID19 pandemic.  Following a Hub and Spoke model of services delivery, the project will consist of three overarching direct support areas for businesses:  Direct funding and support to qualifying small businesses; direct technical assistance; and, entrepreneurial training to support business recovery and long-term sustainability.  The Eastern Maine hub is one of eight designated across the State of Maine.

Essential Functions

• Oversight of Implementation Hub activities including facilitation of meetings, training, communications and other related activities
• Facilitate outreach and education to the program audiences to share opportunities and funding through the Hub program
• Work closely with each Spoke partner to assure their full participation and meeting of program goals
• Work with grant applicants to submit funding applications. Convene a grants review committee to review and issue small business grants
• Work with Accounting and EMDC leadership to distribute project funds to Spoke partners
• Track and evaluate program participants (Spokes and business clients)
• Assist with post-award reporting to the State of Maine Department of Economic & Community Development
• Other tasks as assigned.

Job Requirements

• Working knowledge of the principles, and practices, and applications of broadband accessibility.
• Ability to communicate and establish and maintain effective working relationships with local, state, and federal officials, and colleagues in other public and private agencies and institutions.
• Excellent oral and written communication skills including the ability to present technical information and planning concepts clearly and effectively to a range of audiences.
• Up-to-date working knowledge of federal and state legislation, programs, regulations, and procedures related to broadband.
• Ability to organize and facilitate group and committee discussions leading to clear and identifiable outcomes.
• Ability to work with limited supervision, to organize and execute work assignments in a thorough and timely manner, to work under frequent time pressures and be able to keep several projects in progress at the same time.
• Willingness to travel, and to attend frequent night meetings, using personal vehicle for business use (reimbursable).

Education/Experience
A minimum of a four-year college degree. Experience in project oversight, planning, outreach and meeting facilitation.   Knowledge of the concepts, theories, principles, and practices of broadband project development and economic development at the regional and local level. Proficiency in Microsoft Office.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Summary

This position will primarily implement the Maine DOT DBE Supportive Services program cooperative agreement.  The Specialist will be responsible for developing relationships with current and potential DBE certified firms.  Working as part of the PTAC Program Services Team, the Specialist will deliver programming, offer referrals, and connect businesses with appropriate resources.  The Specialist is the primary contact for all DBE Supportive Services clients, and will outreach and coordinate with other EMDC business services as appropriate.

Essential Functions

• Serve clients in an honest, professional, effective, and efficient manner.
• Support and advance EMDC’s mission as appropriate and consistent with the mission and objectives of the client being served.
• Work with Maine DOT Office of Civil Rights personnel to properly implement the cooperative agreement between Maine DOT and EMDC.
• Deliver program orientation, counseling, and technical assistance services to DBE clients.
• Develop and deliver workshops, surveys, and matchmaker events as relevant to the program.
• Analyze business needs of current and potential DBE firms; develop custom tailored responses utilizing EMDC resources as well as federal, regional, and local resources as appropriate.
• Write and submit reports required by the agreement. Maintain records and procedures for all tasks involved with the DBE contract.
• Supervise subcontractors, interns, or other third parties as needed to deliver services.

Job Requirements

• Strong technical skills needed to perform representative duties and responsibilities, including working knowledge of web site content management programs, Microsoft Office Suite, database management, Photoshop, and other software programs.
• Bachelor’s degree in Business or related field highly desired.
• Ability to write reports, develop and manage DBE budget.
• Ability to handle multiple tasks and stay focused.
• Willingness to learn new things and take the initiative on jobs.
• Ability to work well with Maine DBE clients, contractors, co-workers, and supervisor.
• Valid driver’s license required with regular access to own vehicle and flexibility for regular travel throughout the state.
• Ability to meet deadlines in fast-paced office environment.
• Willingness to work cooperatively with co-workers in all EMDC programs.

Core Competencies

Computer skills – Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.

Customer service – Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.

Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.

Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies:

Communication – Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

Customer Focus – Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.

Decision Making/Judgment – Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.

Initiative – Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.

Job Knowledge – Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.

Listening Skills – Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, manages distractions and interruptions.

Problem Solving/Analysis – Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.

Results Focus – Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education and Experience

A bachelor’s degree in a business course of study, emphasizing public policy, non-profit management, and/or business topics.  A combination of 3-5 years of advanced study in business, community and/or economic development and/or practical job experience, emphasizing economic and business development activities.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours.  Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing.  The employee is often required to stand and walk.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.   The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Summary

Under the overall direction of the President/CEO, the HR Specialist is responsible for daily HR functions for EMDC. S/He must be passionate about recruiting, supporting, and developing talent. This person will be responsible and reliable, and willing to regularly contribute to making our company a better place to work and reinforcing EMDC’s overall mission. S/he should be highly efficient, organized, and approachable. Candidates should have a solid knowledge of various HR functions and administrative responsibilities.

Essential Functions

• Develops, recommends, implements, and interprets personnel policies and procedures.
• Leads benefits administration, including initial setup, change reporting, approving invoices for payment, and annual evaluation of policies for cost effectiveness.
• Manages ongoing review of pay and benefits to ensure consistency and competitiveness; approves and records changes to staffing assignments and employee compensation.
• Conducts recruitment effort for all exempt and non-exempt personnel, students, and temporary employees; writes and places advertisements; reviews applications and interviews candidates; creates/revises job descriptions.
• Conducts exit interviews, analyzes data, and makes recommendations to managers for corrective action and continuous improvement; provides guidance and input on succession planning.
• Responds to employee relations issues such as employee complaints, harassment allegations, and civil rights complaints.
• Facilitates and/or provides ongoing professional development and training activities, including new-hire orientation.
• Reviews workflow management for departments and teams to better develop competencies and efficiencies to ensure best practices and outcomes.
• Provides day-to-day performance management guidance to team leaders and supervisors (coaching, counseling, career development, disciplinary actions); monitors performance evaluation program and revises as necessary.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

Core Competencies

Computer skills – Skilled in the use of computers, adapt to new technology, learns new programs quickly, uses computers to improve productivity.

Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.

Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

Communication – Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others. Listens attentively, asks clarifying questions, stays open to other viewpoints, and manages distractions and interruptions.

Decision Making/Judgment – Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.

Leadership – Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.

Managing Conflict – Listens well, diffuses conflict before it starts, and finds causes of and solutions to problems, handles difficult people.

Managing Performance – Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.

Planning – Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others.

Strategic Thinking/Management – Creates and communicates a long-term vision, balances short and long term goals, keeps own and team’s work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans.

Vision and Values – Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.

Education/Experience

Successful candidate will typically have the equivalent of a Bachelor’s degree in Human Resources Management or related field and at least five years’ experience as an HR Generalist, preferably in a non-profit environment with 50+ employees.  PHR certification preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The Workforce Community and Employer Outreach Coordinator is responsible for building and sustaining referral relationships with programs, community partners, and employers throughout the regions served by EMDC’s Workforce services programs.  Specifically, this position will act as a liaison to promote and advocate for the employment needs of individuals and the workforce needs of employers throughout the regions served by EMDC. The position will advise community partners and employers of the available services to support workers with education and training services needed for sustainable employment through direct outreach and recruitment efforts. This will be done through various means and modes including social media campaigns, educational and informational sessions, meetings, and online presentations to raise awareness of and promote the use of EMDC’s workforce programs. The Coordinator will implement all aspects of Workforce program outreach activities including planning schedules, coordinating partner sessions and activities, coordinating the development of unique online presentations, developing of promotional materials, and other external communications.

Essential Functions

The Workforce Community and Employer Outreach Coordinator will perform the following functions while serving clients, partners, and government agencies in an honest, professional, ethical, effective and efficient manner as a representative of EMDC.

• Designs and implements outreach plans and activities in both the NWDB and CWMWDB regions.
• Assists community partners and employers to access EMDC workforce services by facilitating group presentations for large and/or small groups, conducting informational sessions, focus groups, or other special events for the purpose of informing the community and employers of the availability of workforce services.
• Maintains partnerships with local colleges and universities, adult education, DHHS, Vocational Rehab, MDOL, and other community partners and participates in community meetings for the purpose of promoting participant outreach and recruitment.
• Inform employers about workforce resources available to them and refers them to appropriate workforce staff.
• Assists targeted outreach to businesses that provide employment opportunities in sectors and occupational areas that align with EMDC’s job seeker customer base and sector-based training programs.
• Referring EMDC business clients with employment and training assistance relative to hiring job seekers from EMDC’s job training programs.
• Collects and analyzes information on employer needs and skill requirements and shares the data/findings with EMDC workforce and business development staff.
• Manages the data collection, entry, and reporting of business services using the Maine Job Link system.
• Documents the results of outreach services and maintains contact with community and employer partners on an ongoing basis to ensure that workforce services are meeting community needs and expectations.
• Evaluates the effectiveness of outreach efforts to ensure that training, employment, education, and program service goals are being met.
• The Coordinator will aid in directing interested job seekers and employers to EMDC’s referral process based on the current EMDC standards.

Job Requirements

• Excellent communication skills, both written and verbal.
• Strong personal; counseling and mentoring skills.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to work well with customers, co-workers, and supervisor.
• Understanding of Workforce Investment and Opportunity Act and related programs.
• Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
• Valid driver’s license required with regular access to own reliable vehicle.
• Understanding of the local labor market including opportunities, pay structures and application requirements.

Core Position Competencies

• Computer skills: Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.
• Customer service: Handles customer/client questions and complaints, communicates with customers/clients, handles service problems politely and efficiently, available for customers/clients, follows procedure to solve customer/client problems, understands company products and services, maintains pleasant and professional image.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
• Personal Organization: Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
• Productivity: Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds the root cause of quality problems, owns/acts on quality problems.

Education/Experience

Some college and related experience are required.

A degree in education, social work, human services, public administration, or a related field is preferred.  Prior experience working with individuals or small businesses is preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen and to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee must travel to different locations and be able to provide transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The Workforce Development Specialist will provide direct delivery of services to customers from application through job placement and follow-up.  In the role as a career advisor the Workforce Development Specialist will work with customers to develop and execute employment and training plans, utilizing appropriate resources and support services per program guidelines. Fundamental responsibilities include career assessment, exploration and career plan development and support, and assisting enrollees to successfully develop workplace skills resulting in sustainable employment.

The Workforce Development Specialist will also conduct outreach with potential employers, identify their workforce needs, and identify job placement and career opportunities for Workforce customers.  The Specialist will coordinate these visits with other workforce staff and ensure that all employment leads are followed up on. This position is also responsible for developing On-The-Job Training (“OJT”) and Work Experience opportunities, as well as assisting customers in one-on-one or group sessions with career exploration, mock interviewing, resume and cover letter reviews, and job placement possibilities.

Essential Functions

The Workforce Development Specialist will perform the following functions while serving clients, partners, and government agencies in an honest, professional, ethical, effective and efficient manner as a representative of EMDC.

• Completes job seeker applications and evaluates employment needs and goals of applicants; provides employment-focused career advising services including assessment of skills, needs for resources and challenges prior to making decisions to enroll job seekers into programming in consultation with management.
• Designs and manages career plans for customers, including financial planning/projections support services or training and job placement.
• Assists customers overcome barriers and evaluates services to ensure that training, employment, education, and program performance goals are being met.
• Documents the results of services and maintains contact with participants through completion of services, entering employment and for 12-months following program exit.
• Delivers, coordinates, and facilitates direct career service programming, including work readiness, and other career services to program participants including those eligible for youth, adults and dislocated workers which may include individuals with behavioral health concerns, justice-involved, New Mainers, individuals with disabilities and other barriers to entering the workforce.
• Facilitates group presentations; leads large and small groups, informational sessions, focus groups, or other special events to deliver employability skills.
• Creates partnerships with local colleges and universities, adult education, DHHS, Vocational Rehab, and high schools, and participates in community meetings for the purpose of participant outreach and recruitment.
• Develops relationships with and inform employers about workforce resources available to them, including OJT, Work Experience, and Apprenticeship, and develops work experiences and work sites for participant placement and cultivates employer relationships;
• Develops employment leads and opportunities for workforce customers and prepare customers to effectively pursue and apply for employment.
• Maintains excellent documentation and attention to detail while utilizing the Maine Job Link system to record required data for program accountability and monitoring needs.

Job Requirements

• Excellent communication skills, both written and verbal.
• Strong personal; counseling and mentoring skills.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to work well with customers, co-workers, and supervisors.
• Knowledge of working with organizations and individuals in the non-profit sector.
• Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
• Valid driver’s license required with regular access to own a reliable vehicle.
• Understanding of the local labor market including opportunities, pay structures, and application requirements.

Core Position Competencies

• Computer Skills: Skilled in the use of computers, adapts to new technology, learns new programs quickly, and uses computers to improve productivity.
• Customer service: Handles customer/client questions and complaints, communicates with customers/clients, handles service problems politely and efficiently, is available for customers/clients, follows procedures to solve customer/client problems, understands company products and services, and maintains a pleasant and professional image.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and the ability engage in challenging conversations.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
• Personal Organization: Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
• Productivity: Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

Education/Experience

Some college and related experience are required.

A degree in education, social work, human services, public administration, or a related field is preferred.  Prior experience working with individuals or small businesses is preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen and to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee must travel to different locations and must be able to provide their own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The position of Transportation Planner is responsible for delivering technical assistance to municipal and regional entities on issues related to transportation including transit planning, infrastructure assessment, and transportation project development. The Transportation Planner will provide transportation mapping services for the EMDC region. The Transportation Planner will join a department that employs a team approach, focusing on communication, integration with other EMDC programs, and outcomes.

Essential Functions

• Provide transportation technical planning and related assistance to municipal officials.
• Work with local planning teams to help with drafting, review, and revision of local transportation and development plans that adhere to State and federal regulations, and other related materials.
• Support the EMDC Planning team to develop transportation chapter of community-specific comprehensive plans.
• Work with EMDC leadership to coordinate federal and State grants focused on transportation planning (i.e., DOT/FTA transportation planning project for Penobscot and Piscataquis counties, State transportation pilot).
• Perform commuter travel demand models as needed at the community level. Translate the findings to a transit and travel demand modeling evaluation using GIS and narrative summaries.
• Organize and facilitate meetings to engage local and regional stakeholders in transportation planning processes.
• Correctly and efficiently utilize and analyze demographic, economic, environmental, tabular and mapped sources of information for presentation in reports and to audiences in support of transportation planning initiatives.
• Attend meetings of local, regional, and state groups and committees, planning seminars, and conferences. This includes evening meetings.
• Support efforts on Eastern Maine’s Comprehensive Economic Development Strategy (CEDS) that reinforce EMDC’s designation as an Economic Development District (EDD).
• Support efforts and activities of EMDC’s Regional Planning Commission.
• Support efforts to develop transportation-based grants to secure new project funding.
• Communicate and coordinate plans and projects with other EMDC staff, local and regional groups, and governmental agencies.
• Prepare and update reports, plans, ordinances, and other transportation planning-related documents as directed. Assist with contract management and grants development as needed.

Job Requirements

• Working knowledge of the principles, practices, and applications of community and regional planning, transportation planning, , and resiliency planning.
• Ability to communicate, establish, and maintain effective working relationships with local, state, and federal officials, and colleagues in other public and private agencies and institutions.
• Excellent oral and written communication skills including the ability to present technical information and planning concepts clearly and effectively to a range of audiences.
• Up-to-date working knowledge of federal and state legislation, programs, regulations, and procedures related to transportation planning.
• Working knowledge of GIS technology preferred.
• Ability to organize and facilitate group and committee discussions leading to clear and identifiable outcomes.
• Ability to work with limited supervision, to organize and execute work assignments in a thorough and timely manner, to work under frequent time pressures and be able to keep several projects in progress at the same time.
• Willingness to travel, and to attend frequent night meetings, using personal vehicle for business use (reimbursable).

Education/Experience

A minimum of a four-year college degree in transportation planning or related field is required. Experience in transportation planning; knowledge of the concepts, theories, principles, and practices of transportation planning and economic development at the regional and local level. Proficiency in Microsoft Office.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The position of Broadband Specialist is responsible for delivering technical assistance and project facilitation to municipal and regional entities on for broadband expansion including planning and infrastructure/construction of technology.  The Broadband Specialist will join an organization that focuses on communication, integration with other EMDC programs, and outcomes.

EMDC delivers high-quality and impactful economic, community, business and workforce development services to municipalities, employers and individuals throughout the northeastern region of Maine. Services include small business impact lending to support job retention and boost the region’s economic vitality, business technical assistance, land use and transportation planning, government contracting technical assistance, and climate resiliency services. Our work is framed by building partnership and collaboration.

EMDC will build on existing and establish new relationships to cultivate Eastern Maine anchor institutions as potential investors in community-driven broadband solutions. The connections between affordable and equitable access to broadband can be connected to the mission of these institutions, be it health and wellness, education, economic development, or another focus.

Essential Functions

• Provide support and education to communities and groups of communities within the Eastern Maine Counties of Penobscot and Piscataquis counties to help support broadband planning and community-driven infrastructure solutions;
• Actively engage with and support municipal broadband committees;
• Build on existing relationships to enter communities not yet developing broadband strategies to connect them with their peers and encourage engagement;
• Partner with National Digital Equity Center to develop a regional digital inclusion plan as part of a statewide plan;
• Support data collection and research; as needed;
• Identify potential community anchor institution broadband investment opportunities;
• Other tasks as assigned.

Job Requirements

• Working knowledge of the principles, and practices, and applications of broadband accessibility.
• Ability to communicate and establish and maintain effective working relationships with local, state, and federal officials, and colleagues in other public and private agencies and institutions.
• Excellent oral and written communication skills including the ability to present technical information and planning concepts clearly and effectively to a range of audiences.
• Up-to-date working knowledge of federal and state legislation, programs, regulations, and procedures related to broadband.
• Ability to organize and facilitate group and committee discussions leading to clear and identifiable outcomes.
• Ability to work with limited supervision, to organize and execute work assignments in a thorough and timely manner, to work under frequent time pressures and be able to keep several projects in progress at the same time.
• Willingness to travel, and to attend frequent night meetings, using personal vehicle for business use (reimbursable).

Education/Experience
A minimum of a four-year college degree. Experience in project oversight, planning, outreach and meeting facilitation.   Knowledge of the concepts, theories, principles, and practices of broadband project development and economic development at the regional and local level. Proficiency in Microsoft Office.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The position of Planner is responsible for delivering technical assistance to municipal and regional entities on a broad array of land use, code enforcement, development, environmental and infrastructure topics. The Planner also provides the ESRI’s GIS mapping services for the EMDC region. The Planner will join a department that employs a team approach, focusing on communication, integration with other EMDC programs, and outcomes.

Essential Functions

• Provide technical planning and related assistance to municipal officials.
• Work with local committees in drafting, review, and revision of local comprehensive, transportation and development plans that adhere to State and federal regulations, and other related materials.
• Organize and facilitate meetings to engage local and regional stakeholders in planning processes.
• Correctly and efficiently utilize and analyze demographic, economic, environmental, tabular and mapped sources of information for presentation in reports and to audiences in support of planning initiatives.
• Attend meetings of local, regional, and state groups and committees, planning seminars, and conferences. This includes evening meetings.
• Support efforts on Eastern Maine’s Comprehensive Economic Development Strategy (CEDS) that reinforce EMDC’s designation as an Economic Development District (EDD).
• Support efforts and activities of EMDC’s Regional Planning Commission.
• Communicate and coordinate plans and projects with other EMDC staff, local and regional groups, and governmental agencies.
• Prepare and update reports, plans, ordinances, and other planning-related documents as directed. Assist with contract management and grants development as needed.

Job Requirements

• Working knowledge of the principles, practices, and applications of community and regional planning, transportation planning, municipal land use planning, code enforcement, and resiliency planning. Knowledge of transportation planning is a plus.
• Ability to communicate, establish, and maintain effective working relationships with local, state, and federal officials, and colleagues in other public and private agencies and institutions.
• Excellent oral and written communication skills including the ability to present technical information and planning concepts clearly and effectively to a range of audiences.
• Up-to-date working knowledge of federal and state legislation, programs, regulations, and procedures related to planning and the particular area of specialization.
• Working knowledge of GIS technology preferred.
• Ability to organize and facilitate group and committee discussions leading to clear and identifiable outcomes.
• Ability to work with limited supervision, to organize and execute work assignments in a thorough and timely manner, to work under frequent time pressures and be able to keep several projects in progress at the same time.
• Willingness to travel, and to attend frequent night meetings, using personal vehicle for business use (reimbursable).

Education/Experience

A minimum of a four-year college degree in urban, regional or transportation planning or related field is required. Experience in community planning; knowledge of the concepts, theories, principles, and practices of planning and economic development at the regional and local level. Proficiency in Microsoft Office.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.