Careers

Date: January 2021
Application Deadline:  January 19, 2021 at 5:00pm
Position Title: Portfolio & Business Development Specialist
Division: Lending
Level: Level 4-Program Specialist
FLSA Status:  Exempt
Reports To: Director of Lending and Investments
Primary Office: Bangor, Maine

Position Summary

Eastern Maine Development Corporation (EMDC) is seeking an energetic self-starter, eager to grow small businesses statewide through impact lending. The Portfolio & Business Development Specialist will join the lending team in building new relationships with businesses, while assisting in daily administration of EMDC’s growing $18 million loan portfolio. Through EMDC’s impact lending programs, the Specialist boosts communities by connecting businesses with funding that creates/retain jobs and generates future investment. This newly reimagined position is poised for growth as EMDC’s lending team continues to evolve to meet the needs of clients statewide.

Essential Functions

Loan Portfolio Administration

• Regularly communicate with borrowers regarding information on their loans and necessary document collection.
• Provide regular progress reports on loan closings, restructures, and delinquencies to Director of Lending & Investments.
• Manage the collections process according to approved policies and procedures.
• Work closely with the Finance Department on any questions related to borrower payments.
• Review requests for loan restructures, submit to credit analyst for approval and report to Aging Committee if necessary.
• Perform annual site visits to current lending customers, ensuring collateral is viable, providing assistance, referrals, and information as appropriate.
• Maintain program and borrower files.
• Assist with the maintenance of UCC filings.

Loan Compliance and Reporting

• Assist with the preparation of information for annual reviews and reports including SBA, EDA (revolving loan funds), USDA (IRP and RMAP) and maintain data necessary for CDFI reporting purposes.
• Produce delinquency reports and other relevant information for the Aging Committee on a monthly basis.
• Work with the Finance Department as necessary to generate portfolio reports.
• Ensure compliance with government regulations, funder covenants, and EMDC policies and procedures.
• Analyze portfolio trends and identify portfolio vulnerabilities by interpreting data on payment history, borrower financial ratios, pricing, and other factors affecting the portfolio.

Business Development

• Provide follow up and support to potential lending clients, assist in the loan application process.
• Deliver technical assistance to businesses including, but not limited to, preparation of cash flow projections and business plans.
• Develop and share a working knowledge of relevant state and federal incentive programs along with other programs designed to assist the start-up and/or growth of businesses.
• Build relationships with business owners to survey needs, identify resources and gaps, provide technical assistance and referrals, and follow up to ensure good customer service.
• Assist in the development and delivery of workshops that help in business acquisition, growth and expansion, financing, or related topics.
• Attend networking events that provide opportunities to develop relationships with local businesses and other relevant service providers.

Loan Closings and Disbursements

• Assist with the preparations for and proceedings of regular Loan Committee meetings.
• Work with Loan Officer, outside bankers, attorneys, title companies, and others to facilitate loan closings.
• Prepare documents, travel to, and assist with loan closings.
• Ensure funds are properly disbursed to borrowers at or following loan closings.

General

• Assist with other Lending Department tasks as requested including the preparation of special reports, analysis, audit preparation, and grants.
• Demonstrated understanding of all EMDC services, including PTAC, workforce, and community development.
• Referrals of clients to third-party collaborative partners and resources.
• Any other duties or responsibilities assigned by the Director of Lending & Investments.

Job Requirements

• Excellent communication skills, both written and verbal. Ability to speak before groups, lead meetings, draft business correspondence, and write accurate reports.
• Strong organizational skills and an ability to meet deadlines in a fast-paced environment.
• Ability to understand loan documentation and regulations.
• Ability to work in MS Excel to produce analysis and reports.
• Demonstrated experience in quickly learning new computer software and applications.
• Willingness to communicate with borrowers on a regular basis and maintain positive relationships with them.
• Valid driver’s license, access to own reliable vehicle, and ability to travel within the state, attend occasional night meetings, and attend occasional out-of-state meetings and events.

Education/Experience Bachelor’s Degree (preferably in business-related discipline) or 3-5 years of work experience.

Working Conditions

The lending department is working in a hybrid office setting, with at home office hours during the COVID-19 pandemic.

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The Workforce Development Specialist will be responsible for outreach with potential employers, identify their workforce needs, and identify job placement and career opportunities for Workforce customers. The Specialist will coordinate these visits and ensure that all employment leads are followed up on. This position is also responsible for developing On-The-Job Training (“OJT”) and Work Experience opportunities, as well as serve as Career Advisors assisting customers with career exploration, mock interviewing, resume and cover letter reviews, and job placement possibilities. The Workforce Development Specialist will also provide direct delivery of services to customers from application through job placement and follow-up.  In the role as an advisor the Workforce Development Specialist will work with customers to develop and execute employment and training plans, utilizing appropriate resources and support services per program guidelines.

Essential Functions

• Serves clients, partners, and government agencies in an honest, professional, ethical, effective and efficient manner as a representative of EMDC.
• Develops relationships with employers in the Tri-County area.
• Markets all workforce resources available to employers, including OJT, Work Experience, and Apprenticeship.
• Develop and deliver Work Ready training as a certified facilitator.
• Develop employment leads and opportunities for workforce customers.
• Maintain database of potential employers.
• Maintains awareness and documentation of labor market information, relevant legislation and policy, and best practices in the field.
• Builds partnerships and maintains relationships with related educational institutions and community or government agencies.
• Assist with coordination and delivery of informational sessions, focus groups, and other special events.
• Completes intake applications and evaluates employment potential of applicants; provides employment-focused career advising services to enrolled customers; makes enrollment decisions in consultation with management.
• Administers career plans for customers, including financial planning/projections support services or training, and reconciling essential needs.
• Strategizes recruitment of quality enrollments; assists customers and evaluates systems to ensure that training, employment, education, and program performance goals are being met.
• Delivers, coordinates, and facilitates youth programming, including: work readiness, Career Compass, and other group program cohorts.
• Facilitates group presentations; leads large and small groups, informational sessions, focus groups, or other special events.
• Develops work experiences and work sites for students and cultivates employer relationships; creates partnerships with local colleges and universities, adult education, DHHS, Vocational Rehab, and high schools; participates in community meetings.
• Maintains excellent documentation and attention to detail; utilizes Maine Job Link to record and capture required data for programming and monitoring need.

Job Requirements

• Excellent communication skills, both written and verbal.
• Demonstrated background working within, or as a partner, with the regional healthcare sector or technical or administrative healthcare positions.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to work well with customers, co-workers, and supervisor.
• Understanding of Workforce Investment Act and successor programs.
• Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
• Valid driver’s license required with regular access to own reliable vehicle.
• Regular attendance required.

Core Competencies

• Computer skills: Skilled in the use of computers, adapt to new technology, learns new programs quickly, uses computers to improve productivity.
• Customer service: Handles customer questions and complaints, communicates effectively, handles service problems politely and efficiently, maintains availability, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
• Listening Skills: Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.
• Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
• Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education/Experience

A degree in education, social work, human services, public administration or other related field required. Prior experience working with small businesses preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Eastern Maine Development Corporation (EMDC) is seeking to fill the position of Finance Director. EMDC fosters public-private relationships and leverages resources that help businesses, communities and individuals reach long-term goals and prosperity. Services include Business Lending, Workforce Development, Business Services, Community Initiatives, and Procurement Assistance.  Visit us at www.emdc.org to learn more.

The Finance Director partners with the senior leadership team, finance committee, and the Board of Directors to develop and implement financial strategies across the organization.  Responsibilities include: preparing and managing forecasts and budgets; tracking, analyzing and reporting on financial performance; overseeing all compliance, audit, and reporting requirements for federal and state government contracts and private grants; and assessing, managing, and minimizing financial risks.

Applicants for the position should have the following qualifications:  A Bachelor’s Degree accounting, finance, or related field, and at least four years of broad, progressively-responsible finance experience at a leadership level; experience managing accounting, budgeting, control, and reporting for a complex non-profit with multiple funding sources including federal and state government contracts; knowledge and understanding of Office of Management & Budget requirements for non-profits; demonstrated leadership ability, team management, and interpersonal skills; and broad knowledge of computerized accounting systems, as well as extensive working knowledge of MS Excel.

Interested applicants should apply with a resume and cover letter specifying salary requirements to:

• Laurie Bouchard, laurie@lbouchardllc.com
• Lee Umphrey, lumphrey@emdc.org

Position Summary

The Workforce Development Specialist will be responsible for outreach with potential employers, identify their workforce needs, and identify job placement and career opportunities for Workforce customers. The Specialist will coordinate these visits and ensure that all employment leads are followed up on. This position is also responsible for developing On-The-Job Training (“OJT”) and Work Experience opportunities, as well as serve as Career Advisors assisting customers with career exploration, mock interviewing, resume and cover letter reviews, and job placement possibilities. The Workforce Development Specialist will also provide direct delivery of services to customers from application through job placement and follow-up.  In the role as an advisor the Workforce Development Specialist will work with customers to develop and execute employment and training plans, utilizing appropriate resources and support services per program guidelines.

Essential Functions

• Serves clients, partners, and government agencies in an honest, professional, ethical, effective and efficient manner as a representative of EMDC.
• Develops relationships with employers in the Tri-County area.
• Markets all workforce resources available to employers, including OJT, Work Experience, and Apprenticeship.
• Develop and deliver Work Ready training as a certified facilitator.
• Develop employment leads and opportunities for workforce customers.
• Maintain database of potential employers.
• Maintains awareness and documentation of labor market information, relevant legislation and policy, and best practices in the field.
• Builds partnerships and maintains relationships with related educational institutions and community or government agencies.
• Assist with coordination and delivery of informational sessions, focus groups, and other special events.
• Completes intake applications and evaluates employment potential of applicants; provides employment-focused career advising services to enrolled customers; makes enrollment decisions in consultation with management.
• Administers career plans for customers, including financial planning/projections support services or training, and reconciling essential needs.
• Strategizes recruitment of quality enrollments; assists customers and evaluates systems to ensure that training, employment, education, and program performance goals are being met.
• Delivers, coordinates, and facilitates youth programming, including: work readiness, Career Compass, and other group program cohorts.
• Facilitates group presentations; leads large and small groups, informational sessions, focus groups, or other special events.
• Develops work experiences and work sites for students and cultivates employer relationships; creates partnerships with local colleges and universities, adult education, DHHS, Vocational Rehab, and high schools; participates in community meetings.
• Maintains excellent documentation and attention to detail; utilizes Maine Job Link to record and capture required data for programming and monitoring need.

Job Requirements

• Excellent communication skills, both written and verbal.
• Demonstrated background working within, or as a partner, with the regional healthcare sector or technical or administrative healthcare positions.
• Strong organizational skills and ability to meet deadlines in a fast-paced environment.
• Ability to work well with customers, co-workers, and supervisor.
• Understanding of Workforce Investment Act and successor programs.
• Ability to deliver presentations and facilitate conversations with small groups of customers and businesses.
• Valid driver’s license required with regular access to own reliable vehicle.
• Regular attendance required.

Core Competencies

• Computer skills: Skilled in the use of computers, adapt to new technology, learns new programs quickly, uses computers to improve productivity.
• Customer service: Handles customer questions and complaints, communicates effectively, handles service problems politely and efficiently, maintains availability, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
• Customer Focus: Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
• Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
• Listening Skills: Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.
• Problem Solving/Analysis: Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
• Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education/Experience

A degree in education, social work, human services, public administration or other related field required. Prior experience working with small businesses preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Date: 2021
Position Title: Peer Navigator – COVID-19 DWG
Division: Workforce
Level: Level 5- Program Staff
FLSA Status: Non-exempt
Reports To: Director of Workforce Services
Primary Office: Lewiston

Position Summary

Peer Navigators will primarily work in concert with EMDC Workforce Services team members and community partners under the direction/supervision of the Director of Workforce Services. They will work closely with eligible, target populations under U.S. Department of Labor funded programming to conduct program outreach, provide client services and link clients to necessary supports.  Peer Navigators offer encouragement and emotional support, facilitate connections to information, and provide a supportive role in assisting with referrals to community resources. In addition, Peer Navigators will help those impacted by COVID-19 in accessing other needed resources, such as shelter, food and transportation – necessary to reintegrate into life, work and community. Position is for a maximum of 12 months.

Essential Functions

• Coordinate and conduct outreach and information sessions to expand awareness of the project and broaden access to employment and training services.

• Conduct presentations to inform potential participants of services and procedures.
• Establish and maintain contact with each participant to assess his/her situation and determine need for support services.
• Assist service provider case managers, and others with client follow up, group workshops and other grant-related activities.
• Participate in ongoing training activities specific to the project and the work of Peer Navigators
• Establish and maintain close reciprocal relationships with designated partner agencies and organizations to encourage referrals, assist with eligibility documentation and support participant progress.
• Report activities, compile data and outline progress in the format provided by project oversight personnel, and attend community and other meetings as needed to provide outreach, education or referral.
• May perform initial interviews with applicants to gather eligibility information. Help participants understand the rules/regulations and navigation of the workforce services system.
• Perform tasks and duties, worker outreach and advocacy activities assigned and approved by project oversight personnel to fulfill the goals of peer support project and meet the readjustment and reemployment needs of participants.

Job Requirements

High school diploma or equivalent required. Some college preferred. Is receiving or has received services and/or supports related to dislocation or long term unemployment.

Core Competencies

• Computer skills: Skilled in the use of computers, adapts to new technology, learns new programs quickly, uses computers to improve productivity.
• Customer service: Handles customer/client questions and complaints, communicates with customers/clients, handles service problems politely and efficiently, always available for customers/clients, follows procedure to solve customer/client problems, understands company products and services, maintains pleasant and professional image.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Job Knowledge: Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
• Personal Organization: Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, and manages time well.
• Productivity: Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen, and regularly required to use a keyboard for typing. The employee is often required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must travel to different locations and must be able to provide own transportation.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.