Careers

Position Summary

The Commercial Loan Processor is responsible for assisting loan officer(s) in all phases of processing. This position is responsible for processing approved loans and documentation of commercial loans in compliance with EMDC’s lending policy and banking regulatory guidelines. This position communicates with lenders, customers, internal staff, brokers, title companies, etc. to respond to inquiries, resolve problems and obtain all necessary documentation required for the file.

This position is posted for 25 hours per week and is eligible for prorated Paid Time Off (PTO) and Holiday pay. This position is not eligible for other benefits offered by EMDC.

Essential Functions

• Coordinates the processing of approved new commercial loans, letters of credit, extension, modification and deferral agreements, loan advances, and any other documentation, as necessary. Reports any exceptions promptly and prior to disbursement.
• Working with the Commercial Loan Officer to prepare, acquire, and assemble documentation for commercial loans following underwriting guidelines and policies.
• Assists other departments with lending related functions including regulatory reporting and special projects.
• Maintains the commercial loan filing system.
• Reviews loans in process for accuracy, technical exceptions and adherence to policies, laws, and regulations; reports exceptions to immediate supervisor and/or Commercial Loan Officer.
• Coordinates loan closings with Commercial Loan Officer and disburses loan proceeds.
• Ensures documents are recorded and legal filings complete.
• Updates records and verifies that files are complete and accurate.
• Prepares transactions, reports, correspondence, memos, and performs other clerical/administrative duties in an accurate manner.
• Attend meetings to discuss complex commercial transactions and/or review pending loans.
• Responds to internal and external inquiries regarding the status of loans in process, technical exceptions, loan documents, and other lending-related questions.
• Consistently demonstrates proficiency in providing exemplary customer service in person and by telephone. Maintains a friendly, positive, and professional attitude. Resolves difficult situations with tact and diplomacy.
• Advises Loan Officer of problems with procedures, policies, improper calculations, deadlines, and other
• Corresponds with borrowers regarding missed payments, lapses in insurance, annual collection of taxes, and any other matters as required.
• Assembles black books and all other loan files.
• Assumes additional responsibilities as assigned.

Job Requirements

• Requires strong and effective communication skills, both oral and written.
• Requires excellent relationship and customer service skills.
• Requires the ability to handle multiple tasks and meet deadlines.
• Requires the ability to read and interpret legal documents.
• Requires the ability to gather and track information.
• Requires proven analytic and critical thinking skills.
• Requires the ability to be highly accurate.
• Requires excellent organizational skills and attention to detail.
• Requires adherence to best practice data management processes.
• Requires adherence to prescribed operations manuals, internal controls, and other compliance-approved processes and workflows.
• Requires proficient computer skills.
• Requires participation in criminal record and employment history review in accordance with the Small Business Administration (SBA) guidelines.

Core Competencies

• Computer skills – Proficient in the use of computers, adapts to new technology, learns new programs quickly, and uses computers to improve productivity.
• Critical thinking- Uses logic and reasoning to identify and evaluate scenarios, solutions and approaches to problems.
• Customer service – Handles customer, vendor, and colleague questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, and maintains pleasant and professional image.
• Dependability – Meets commitments, works independently, accepts accountability, adapts to changes, sets personal accountability standards, stays focused under pressure, and meets attendance/punctuality requirements.
• Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.
• Teamwork – Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, and welcomes newcomers and promotes a team atmosphere.

Position Competencies

• Adaptability/Flexibility – Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
• Initiative – Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, and practices self-development.
• Interpersonal Skills – Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism.
• Personal Organization – Keeps information organized and accessible, maintains clean/functional workspace, works systematically/efficiently, and manages time well.
• Productivity – Manages a fair workload, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
• Quality – Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, and owns/acts on quality problems.

Education/Experience

Associate’s degree or equivalent work experience required. Experience (2 -5 years+) of and/or training as a commercial loan processor or in a commercial lending support position strongly preferred.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday in the office, though exempt positions will typically require work to be performed outside general business hours. The work is generally performed indoors and in a professional office environment.

While performing the duties of this job, the following requirements apply standing, walking, sitting, talking, listening, answering questions, solving problems within the scope of the position, and require the use of a computer, a keyboard for typing and other electronic software and apps. The employee must occasionally lift and/or move up to twenty pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. This position requires traveling to various locations and must be able to provide own transportation.

The physical demands described here are representative of the additional requirements an employee must be able to meet successfully to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Position Summary

The Senior Accountant is an integral part of the Finance team. The position is responsible for performing balance sheet, revenue, expense and payroll account reconciliations, authorizing and approving financial transactions, as well as ensuring timely billing and grant reporting. The Senior Accountant assists with year-end audit preparation and contract management.

Essential Functions

• Monitors operating cash and prepares daily Cash Flow reports.
• Reviews and approves journal entries and accounts payable invoices.
• Review staff work as needed, including monthly bank reconciliations for lending and operating accounts.
• Provides support and training, as appropriate, to program and accounting staff.
• Performs advanced troubleshooting with the accounting software and provides related instruction and tutoring to other staff.
• Works with independent auditors to ensure compliance and financial reporting requirements; assists with audit preparation.

Job Requirements

• Requires strong working knowledge of accounting practices, grants management, and fund accounting.
• Requires knowledge of nonprofit reporting practices and requirements.
• Requires ability to: be exact or highly accurate; to meet strict deadlines; to work with others in a group or team; and to work with external customers or the public.
• Requires use of accounting & grants management software, internet, electronic mail, and office productivity software, including spreadsheets and databases.
• Requires sound decision-making practices and the ability to make significant decisions.
• Coordinates with individuals or teams, contact with others (face-to-face, by telephone, or otherwise), repeating the same physical activities or mental activities over and over, and working indoors in environmentally controlled conditions.
• Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance and achieve departmental goals.
• Ability to make recommendations, identify and resolve problems, and exercise judgment that is consistent with best practice, established standards, and/or applicable law.
• Ability to research, analyze, and report various types of data and information.
• Ability to organize and prioritize work, work with limited supervision, and manage multiple conflicting priorities.

Core Competencies

Technology: Strong digital literacy across computer systems and web-based tools and accounting software applications; quick to adapt to new technologies and guide others.

Customer Service: Delivers professional, responsive service; handles client and stakeholders concerns and opportunities effectively.

Decision Making/Judgment – Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus if needed, and communicates decisions to others.

Dependability – Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

Integrity/Ethics – Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.

Teamwork: Collaborates to promote team success and maintain a positive and productive working environment.

Position Competencies

Job Knowledge: Understands duties and responsibilities, has necessary job knowledge to perform as expected, has necessary technical skills.

Problem-Solving: Analyzes complex issues, simplifies problems, and implements solutions.

Listening Skills – Listens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, and manages distractions and interruptions.

Results Focus – Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.

Education/Experience

Bachelor’s Degree in Accounting and a minimum of five years’ experience in fund accounting and grant management. Requires knowledge of nonprofit reporting practices and requirements and experience with GMS Accounting software and proficiency in Microsoft Excel.

Working Conditions

General business hours are 8:00 a.m. to 5:00 p.m. Monday through Friday, though exempt positions will typically require work to be performed outside general business hours. Work is generally performed in an indoor, professional office environment.

While performing the duties of this job, the employee is regularly required to sit and talk or listen and regularly required to use a keyboard for typing. Specific vision abilities required by this job include close vision and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Eastern Maine Development Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.